refund_policy

AUSTREAM HUB

Refund Policy

Refund Policy

Last updated: August 29, 2024

At AuStream Hub, we work hard to provide you with the best IPTV experience. Please read our refund policy carefully before making a purchase.

1. Free Trial

We offer a Free Trial so you can test our service before subscribing. This way, you can ensure compatibility with your device and internet connection.

2. Refunds

  • Once your subscription is activated and account details are delivered, all sales are final.
  • Refunds will only be issued if we are unable to provide you with a working subscription (e.g., your account is not delivered or the service does not start at all).
  • We do not provide refunds due to internet issues, device or player incompatibility, or channel changes, as these are beyond our control.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact us at:

Our team will review your request and get back to you within 24-48 hours.

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